Towards an Inclusive Public Transport Service in Ireland

Many experiences of racist assault, abuse, graffiti and vandalism of property occur on public transport. Over the past four years, the Immigrant Council of Ireland has coordinated a partnership with public transport companies in greater Dublin to develop robust and proactive anti-racism strategies and policies to address these incidents.

The partnership has resulted in a marked increase in staff awareness, a dramatic increase in reporting of racist incidents, and development of skills and procedures to ensure victims are appropriately supported. 

This resource pack offers practical support and knowledge to other public transport services working to combat racism and discrimination. Designed to help build equality in the workplace, the guide includes training materials and tools to help transport companies deliver a service that is safe and inclusive of all customers.